Privacy Policy

1. INTRODUCTION

ACE Alliance Coaching and Empowerment LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://getacecoaching.com (the “Website”).

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our Website

  • Register for coaching services

  • Subscribe to our newsletter

  • Request information or assistance

  • Participate in surveys or contests

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing information

  • Demographic information

  • Other information you choose to provide

2.2 Non-Personal Information

When you access our Website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Access times

  • Pages viewed

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Website

  • Process transactions and send related information

  • Respond to your comments, questions, and requests

  • Send you technical notices, updates, and administrative messages

  • Communicate with you about products, services, offers, and events

  • Personalize your experience on our Website

  • Monitor and analyze trends, usage, and activities

  • Detect, prevent, and address technical issues

  • Comply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

DATA SHARING COMMITMENT
WE DO NOT SELL YOUR DATA
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

LIMITED SHARING WITH SERVICE PROVIDERS
We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential. These service providers may include:

  • Payment processors (Stripe, PayPal, and Intuit) – solely for the purpose of processing your payments

  • Email service providers – solely for sending communications you have opted into

  • Website hosting services – solely for the purpose of hosting our website and its content

  • SMS message aggregators and providers – solely for delivering text messages you have opted into receiving

  • Course delivery platforms – solely for the purpose of delivering digital course content you have purchased

  • Coaching session schedulers – solely for the purpose of scheduling coaching sessions you have enrolled in

  • Certification verification systems – solely for the purpose of issuing and verifying certifications you have earned

  • CRM – for client relationship management (see special provisions below)

    Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every site you visit.

6. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and other tracking technologies to collect information about you when you interact with our Website. This helps us improve your experience and our Website’s functionality.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

7. DATA SECURITY

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

8. CHILDREN’S PRIVACY

Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, such as

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information, please contact us.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

13. CONTACT US

If you have any questions about this Privacy Policy, please contact us here.

By using our Website, you consent to our Privacy Policy and agree to its terms.